Pathetic service from Steers Viking way

Applies in order for collection at 4:00 this afternoon the time for collection was supposed to be at 6:30 p.m. we got there 6:30 and they only started preparing our food at seven telling us that our order has already been given to someone else. I'm hoping that the burgers aren't as dry as the last time and that the quality has improved since then. The service obviously hasn't