1 reviews | Active since Sept 2014
PATHETIC SERVICE
I bought a steers get real cheese burger about 30 minutes ago and what i found was utter nonsense. upon opening the burger i found what was not even the size of half a beef patty with a slice of cheese completely covering and surrounded by a massive roll. I then went back to them and asked for an explanation. Instead of assisting me i came to find a manager who felt the need to have a screaming match with me when i haven't even raised my voice. I am utterly outraged by this experience and feel that if this is the kinder service one gets for that amount of money then i would rather not bother at all. Never have i received that kind of attitude or horrible behaviour from what is supposed to be the management of an establishment .I am disgusted
Thank you very much for taking the time to report your experience with our Bellville Mall (strand R... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bellville Mall (strand R... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care