KA
Kim A
1 reviews | Active since Jul 2014
26 Feb 2016, 16:34
Pathetic Service
Hi, <br> <br> I placed an order today 26/02/2016 with the Steers in Melrose Crossing at 3pm. It is now and hour and a hour later and still no delivery. They claim their driver has been to my office to deliver and yet he was not! this is the second bad experience i have had with this branch. If the delivering in not late, then their chips are soggy and their buns are old. <br> <br> <br> <br>
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Steers's replyOfficial
26 Feb 2016, 16:57Hello kimandrews,
Thank you very much for taking the time to report your experience with our Melrose Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Melrose Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply26 Feb 2016, 16:57
Official
Hello kimandrews,
Thank you very much for taking the time to report your experience with our Melrose Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Melrose Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care