EC
Eugene C
1 reviews | Active since Feb 2014
09 Dec 2015, 13:12
Pathetic service
We ordered 4 get real burgers and 15 minutes later they haven't even started making it. All the staff went into tha back with only one left in front. Only one order before ours and our order wasn't even on the grill yet. when we complained the lady behind the counter just shrugged her shoulders and said she was alone.Its not the first time we experienced this type of service at this steers branch. Because of this poor service we will be going elsewhere in the future.
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Steers's replyOfficial
10 Dec 2015, 12:34Hello Eugene_Crous,
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply10 Dec 2015, 12:34
Official
Hello Eugene_Crous,
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care