kM
kefiloe M
1 reviews | Active since Mar 2014
06 Dec 2015, 06:33
Pathetic service
I must say the service i got from this girl was utterly horrible.. i need her to understand the importance of customer service and stellar service.and if steers trains their staff to do what pinky did then i dont see myself buying at steers keywest ever again.she has a stinking attitude.rolls her eyes at customers and uses defensive language. I was at a point of actually returning the good i bought because of her. Her service might be contagious to others and thus needs to be attended to asap.
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Steers's replyOfficial
07 Dec 2015, 12:10Hello KHUMBI,
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Dec 2015, 12:10
Official
Hello KHUMBI,
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care