1 reviews | Active since Oct 2016

25 Apr 2018, 20:32

Pathetic service

Pathetic waiting 2 hours for a delivery from a store thats not even 1,5km away from us!! Everytime you phone they have a diff story

0
Replies (1)
Steers
Steers's reply26 Apr 2018, 13:44
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***