PG
Peri G
1 reviews | Active since Apr 2012
19 Jun 2015, 20:59
Pathetic service
I placed an order for delivery at 6.30pm on the 19th.i recieved my order at 8.00pm.i calles the store numerous times until eventually they told me that the driver had a breakdown.i asked the driver and he did not...thats not all i recieved the wrong order!!!highly ****ed. This is unacceptable and i will never order from this store again. Steers WAS my favourite franchise
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Steers's replyOfficial
23 Jun 2015, 10:54Hello Perinban,
Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply23 Jun 2015, 10:54
Official
Hello Perinban,
Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Boulders branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care