Pathetic delivery time
<p>I placed an order with Steers Corlett drive on Friday evening for delivery at 19:17. Reference: #6301-931. After waiting for an hour and numerous telephone calls to their land line (011) ********** which no one bothers answering, I decided to get in to my car to drive to Steers myself to ascertain what was happening with my food order. Arrived at 20:35 and spoke to the Manager Romeo who walked next door to the Debonairs and found that the driver Steven was sitting with my food and did not bother delivering it. It was assumed that I'd be satisfied with taking cold food. I refused. Ended up waiting for another ten minutes to get my order. Worst service ever and I definitely won't be returning to this Branch of Steers. </p>
Thank you very much for taking the time to report your experience with our Athol branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Athol branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***