KJ
Kate J
1 reviews | Active since Jan 2013
04 Apr 2015, 13:13
pathetic attitude
The steers at mall @ carnival had always been extremely slow 8n the drive through however I thought I would just pop in there to get an ice cream we sat in the drive through with 2 cars in front us for over 15 minutes only to get to the front and be told they do not have ice cream. So i sat there wasting my time. Why could they not put a sign up saying they have no ice cream?
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Steers's replyOfficial
07 Apr 2015, 11:55Hello fairydustkateamy,
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Apr 2015, 11:55
Official
Hello fairydustkateamy,
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Carnival Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care