1 reviews | Active since Oct 2016

11 Oct 2016, 12:36

Pathetic

<p>Last night (11/10/2016) my husband and I went to buy ice-cream from streers based in Centurion, at the Highlands shopping centre, we bought 3 cups and paid R11.90 for each other them,I dont have a problem with the price, but my goodness, the quantity of the item is really pathetic, the ice-cream was kind of filled around the circumfrance of the transparent plastic cup they serve it in, with the biggest hallow centre, from the base of the cup, to the top, and to top if off, the plastic cup was not even full and the icr-cream also had parts of ice in it.</p> <p> </p> <p>We usually buy our fast food from steers, and I love the ice-cream there as well, but i was unterly disappointed with the quantity received as its never happended before.. Never will i buy from this store again... </p>

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Replies (3)
's update11 Oct 2016, 12:56
Reviewer Update

I have pictures of the ice-cream as well, im just struggling to upload it... i was so disappointed!

's update11 Oct 2016, 12:56
Reviewer Update

There should be an option for zero stars, I would have selected that instead.

Steers
Steers's reply13 Oct 2016, 11:31
Official

Thank you very much for taking the time to report your experience at our Highlands branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: 0860 Steers (225587)