1 reviews | Active since Oct 2016
Paid for something I did not get, but that is not the worst
<p>Last night I went to Steers at Atterbury Value Mart and bought two king steer combo burgers which cost R79.99 each. The one was a beef burger and the other one was for me which was the vegetarian option since I can't eat meat. When I got home and opened my packet I realised with a shock that firstly instead of two burgers, we got ONE burger and one extra packet of fries. The second shock was that the BEEF burger was marked as the VEGGIE burger which I almost ate!!!! This is a big concern for me as I get very sick when I eat meat. So not only did I pay R79.99 for a packet of fries, but I also almost ate something the could have made me very sic**** I am really, really disappointed.</p>
Thank you very much for taking the time to report your experience with our Atterbury Value Mart branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Atterbury Value Mart branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care