DB
Deonie B
1 reviews | Active since Aug 2015
23 Nov 2015, 10:54
Paid for food we did not get
On Sunday, 22 November 2015, at 17:53, we went to Steers at the Pick and Pay Centre, at the cnr of Kingfisher and Duiker roads, Sunward Park to get take-aways, paid, and got the order number - 112. We were given the food and when we got home, not all the food was there, we were missing a burger. This is really poor, does this mean that we have to go through each and every bag and tick off the items?<br> Really, really poor, and no, we will not buy from Steers at Sunward Park again.<br> Really disappointing.
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Steers's replyOfficial
23 Nov 2015, 11:47Hello DeonieBa,
Thank you very much for taking the time to report your experience with our Sunward Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sunward Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply23 Nov 2015, 11:47
Official
Hello DeonieBa,
Thank you very much for taking the time to report your experience with our Sunward Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sunward Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care