FP
Fred P
1 reviews | Active since Mar 2009
15 Jan 2016, 16:37
Overcooked Cold burgers
Hi, I went for my normal Wacky Wednesday and on the last two occasions the food has been way below the standard of what i am used to receiving. The burger was so over cooked that it was like rubber and cold.<br> <br> This brings to question how fresh the product is and exactly why do i have to wait 10 to 15 minutes.<br> <br> Come on Steers, you are way above this. Please don't tempt us to start using McDonalds, which we haven't done in some 20 years..also a bad experience so dumped them.<br> <br> Regards.
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Steers's replyOfficial
18 Jan 2016, 11:53Hello parky058,
Thank you very much for taking the time to report your experience with our Checkers,Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Checkers,Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply18 Jan 2016, 11:53
Official
Hello parky058,
Thank you very much for taking the time to report your experience with our Checkers,Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Checkers,Bluff branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,