1 reviews | Active since Oct 2016

17 Nov 2017, 11:30

Over an hour to deliver

I am really not happy with the service of this store.

I placed an order at 10:06 and it is now 11:28 and i still have not received my order.

I called and was told unconvincingly told that it was due to a backlog in orders.

0
Replies (1)
Steers
Steers's reply12 Jan 2018, 15:49
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***