JH
Jarryd H
1 reviews | Active since Apr 2013
06 Apr 2016, 13:14
Over an hour and no food!!
Placed an order for two Kingsteer burgers and after an hour called in to find out whats taking so long, i get told \we had technical difficulties\"if there is ever a bad excuse that is definitely one of the worst coming from a food outlet. "
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
07 Apr 2016, 09:37Hello Jarryd85,
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Apr 2016, 09:37
Official
Hello Jarryd85,
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care