LW
Llewellyn W

1 reviews | Active since Jan 2011

01 Nov 2015, 19:45

Over 2 hours for a delivery

Ordered food, waited 45 mins before the 1st call to find out where our food is, \It's on its way"<br> So 30 min later"

0
Replies (1)
Steers
Steers's reply02 Nov 2015, 13:16
Official
Hello LlewellynW,

Thank you very much for taking the time to report your experience with our Brits branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care