MR
Machane R

1 reviews | Active since Jan 2014

27 Mar 2015, 13:09

Our order took 2 hours!!

I placed an order at work for myself and two other ladies, the order was placed at 10:31AM and only arrived at 12:35!! Our order was cold and the burgers were nearly smashed!! One lady phoned Steers three times and they did not know where their driver was. <br> I will NEVER AGAIN place an order with them!! Pathetic service!!

0
Replies (1)
Steers
Steers's reply30 Mar 2015, 09:16
Official
Hello Machane,

Thank you very much for taking the time to report your experience with our Eden Meadows branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,