PD
Precious D

1 reviews | Active since Dec 2017

20 Dec 2017, 14:19

Orders take an hour

Called to place an order and all was well when I got to steers to collect I'm told they no longer serve the panda meal. I ordered again and spent my hour lunch waiting for the new order. I don't whether they are short staffed but I just wanted to leave everything and buy somewhere else.

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Replies (1)
Steers
Steers's reply12 Jan 2018, 13:50
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***