Ordered Online - 3 Hours later, No Delivery

<p>Good Day Steers</p> <p> </p> <p>I ordered my meal online after not being able to get through on the contact numbers.</p> <p> </p> <p>I place my order with the Morningside Store and recevied my confirmation SMS at 11:55. As as 15:25 I still have not recevied my order.</p> <p> </p> <p>My reference # is 6 ********** </p> <p> </p> <p>I have called numerous times to the call centre number ********** and have managed to get through 3 times.</p> <p> </p> <p>First time was after an hour. I was asked t okindly wait another 10-15 minutes as it was busy.</p> <p> </p> <p>Second was after 2 hours, where I was told the store would be contacted and I would be called back. No call back was received</p> <p> </p> <p>The third was 20 minutes ago where the consultant could not find my details and had to take my order and delivery telephonically again.</p> <p> </p> <p>This is not acceptable service, especially seeing as a large number of my attempts to get hold of the call-centre were cut off with the message to place my order online.</p> <p> </p> <p> </p> <p> </p>