1 reviews | Active since Jan 2013
Online Order Taking Forever
<p>I placed an online order on 04/05/2017 at 18h19 and have called numerous times only to be told that the driver has already been dispatched, regardless of if the food arrives or doesn't this is poor service, it is now 19h44 and still no food and no second feedback as was promised by the employee.</p>
The order was received at 19h50, warm and with 1 additional burger.
The order was received at 19h50, warm and with 1 additional burger.
With no sauces or salt included.
With no sauces or salt included.
Thank you very much for taking the time to report your experience with our Wierda Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Wierda Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.