Online Order Gone Wrong!!!! Managers Respond was Worst...

I have placed a order online and it took longer than I anticipated for delivery at Fourways High School - on top of that the store couldn't locate my order when I called to query the status of the order. Eventually the order came and was left at the security boom gate without being delivered to the recipient that it was suppose to be given to. Mr Baloyi had to walk all the way to the gate to take his order. And to my surprise the order was cold as ice and mercy as ****... On top of that it was incomplete with no drink that was initially paid for. When I called the store to explain the situation I was met by a manager who was rude, I explained that I am not happy with the quality of the food I bought and therefore I need the store to come and collect the food as the order was not even complete - the manager said it out loud on the phone - that his driver wont drive out just for a can of coke - I explained that its not only the coke but its also the quality of food that steers aims at providing, the call was dropped on my ears without no reason...