cD
caron D
1 reviews | Active since Jul 2011
23 Feb 2016, 15:18
Once again, disgusting service and food
I have had enough, and am no longer bothering to contact Riaan, as he is wasting my time. I ordered Steers on Saturday night, it arrived close to an hour later, the chips were not even in the bag, cold and gave them to our dogs and the burgers were cold an unedable. There once again were NO serviettes, or condiments. This has been going on far to long. Riaan keeps on saying he is sorting it out but to no avail. I think whoever is in charge of this franchise should seriously look at how this company is being run.<br> <br> I would like someone in charge to contact me, and would like my money refunded.<br> <br> <br> Caron Dixon-Smith<br> <br>
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Steers's replyOfficial
24 Feb 2016, 11:07Hello caron1,
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply24 Feb 2016, 11:07
Official
Hello caron1,
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Glenwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care