LM
Leigh-Anne Mkhize
1 reviews | Active since May 2013
02 Dec 2015, 14:01
ONCE AGAIN 2 HOURS LATER NO FOOD!!!
Steers would it be possible for me to order from Rivonia branch instead of Woodmead. <br> The service at Woodmead is pathetic. Last time I call I was told to speak to the manager Sandile. He did nothing to help, instead I get excuses that the driver ran out of petrol that was 30 minutes ago and still nothing. Everytime I order I dread it because I know that I will have to get to starvation mode before my food arrives. <br> <br> I order directly with the Manager Sandile and that has brought no JOY!!<br> <br> I loathe ordering from Woodmead!!! <br> <br> I always have a bad experience.<br> <br> Ahhh super annoyed.<br> <br>
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Steers's replyOfficial
03 Dec 2015, 10:59Hello LeeLeeM,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply03 Dec 2015, 10:59
Official
Hello LeeLeeM,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care