CT
Charlene T
1 reviews | Active since Sept 2014
16 Jan 2018, 14:38
Old stock
Good day
I emailed steers the first week of Janaury to let them know that I bought 4 bottles of steers sauce...all of them was within their expiring date.
But when I opened it all the sauce came bubbling out, like it was cooking. I even sent them pictures but did not get any response yet.
Thanks Charlene Taillard
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Steers's replyOfficial
17 Jan 2018, 17:22We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply17 Jan 2018, 17:22
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,