1 reviews | Active since Aug 2017

28 May 2018, 07:22

Old food

On Friday 25 May, we were on our way to George to visit our family, we stopped at Steers in Jeffreys bay and bought a rib and pork pita burger with fries. The pita burger was ice cold, half filled and the fries was clearly left over and only reheated! I’m very unimpressed with this service

0
Replies (1)
Steers
Steers's reply29 May 2018, 13:51
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

Best regards,