J.
Jonty ..
1 reviews | Active since Dec 2010
28 Feb 2016, 20:27
Old Food
My dad purchased 2 burgers, and 3 chips from this branch. He did not check the food. When het got home, I checked the food and was disgusted and horrified by the quality of the food that was in that packet. I have never eaten or seen such old chips. I think it was an accumulation of all the old chips not eaten this weekend that were re-fried and then packed for customers; on top of being old, they were beyond burnt. Then the burgers... i have a feeling this is the same (old patties from earlier in the weekend. They tasted off and on top of that were also burnt. <br> <br> I have not had bad food from here before, but i am sure i will not be going back there anytime soon.<br> Very disappointing.
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Steers's replyOfficial
29 Feb 2016, 11:26Hello spero123,
Thank you very much for taking the time to report your experience with our Total Garage: Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Total Garage: Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply29 Feb 2016, 11:26
Official
Hello spero123,
Thank you very much for taking the time to report your experience with our Total Garage: Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Total Garage: Senderwood branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care