ME
Maryka E
1 reviews | Active since Jun 2012
07 Oct 2015, 14:37
ODER TAKING LONGER THAN 1 HOUR
we placed an order and then about a hour and a half later it only arrived on arrival the order was not complete i then told the delivery guy we are shorting 2x chips then he said i should write it on the receipt i then did after another 15 minutes i phoned to find out what is going on and then the manager advised me no body knew the order was delivered incomplete then she said she will send him with the chips and its another 15 minutes later and still no chips!<br> this is very unacceptable
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Steers's replyOfficial
08 Oct 2015, 09:23Hello maryka@,
Thank you very much for taking the time to report your experience with our VEREENIGING branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our VEREENIGING branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply08 Oct 2015, 09:23
Official
Hello maryka@,
Thank you very much for taking the time to report your experience with our VEREENIGING branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our VEREENIGING branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care