KS
Kelly S
1 reviews | Active since Apr 2011
31 Dec 2015, 06:30
Not what I ordered
I ordered food from Steers Broadacres branch last night and after getting home to what I thought would be chilli cheese chips, discovered that there was no chilli and a pathetic excuse for a drizzle of cheese sauce on the chips, the bottom layers of chips did not even have sauce, I have a photo of the chips and my till slip as proof of chilli cheese chips ordered if Steers would like to contact me I can e mail the photo. I am very upset.
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Steers's replyOfficial
04 Jan 2016, 13:15Hello KS8871,
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply04 Jan 2016, 13:15
Official
Hello KS8871,
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,