1 reviews | Active since Feb 2017
Not the expected Steers experience
<p>My husband ordered one large chips and two king Steers burgers, one without mustard. What we received was two burgers without mustard, with the patties' edges burnt and a large chips that was so wildly undercooked, yet the exterior was burnt. The memory of the taste, 10 minutes ago, still sends shivers down my spine. </p> <p> </p> <p>Steers Highlands, surely you could have done better than this? </p>
Thank you very much for taking the time to report your experience with our Highlands branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,
Thank you very much for taking the time to report your experience with our Highlands branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,