MP
Marry P

1 reviews | Active since Sept 2016

11 Jan 2018, 11:49

Not ordering at steers Brooklyn again

I ordered my food at 9:51 and got my food at 11:45 and the restaurant is literally 5min drive from my office , my breakfast turned into lunch, I am terribly disappointed

0
Replies (1)
Steers
Steers's reply12 Jan 2018, 12:07
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***