RH
Ronel H

1 reviews | Active since Jul 2011

04 Feb 2018, 16:31

No value for my R39 milkshake!

Hardly no tex in the caramel and tex shake? Only something that resembles a chocolate sprinkle? I need more for R39 than a caramel milkshake with chocolate sprinkle!!!!! And what's up with this ridiculous delivery fee? ****************!

0
Replies (2)
Steers
Steers's reply13 Mar 2018, 15:41
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***

RH
Ronel H's update28 Mar 2018, 08:03
Reviewer Update
Someone tried calling me and failed to leave a message or name for me to call back. Next moment I get a notification that the query has been closed????? WOW!!!!!!!!!!