1 reviews | Active since Sept 2016
no service
<p>We ordered sit down breakfa morning, enquired twice because we waited so long, after 45 minutes cancelled the order and left. 5 numbers after us received their food, ate and left and still we had to wait. Friday the 25th of November the same happened at the same Steers. We ordered 3 toasted sandwiches for take away, anf i had to wait half an hour, i dont think that this is service delivery. The staff gives a dont care attitude and No Service delivery at all. My kids was so hungry, i had to drive to Pretoria to go to McDonalds to buy them food!!! I just dont think it is fair.</p>
Thank you very much for taking the time to report your experience with our (Tolplaza) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team
Thank you very much for taking the time to report your experience with our (Tolplaza) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers team