1 reviews | Active since Jul 2011
No Pattie on Burger - just a DRY ROLL
My husband and I visited your Macassar branch yesterday (26 July 2015 @ 10:16).<br> We placed an order for 4 Get Real Burgers.<br> One of the burgers WAS ONLY A ROLL. With NOTHING on!!<br> <br> We took a take-away and had to get back on the road and was extremely frustrated and really felt cheated.<br> We promised ourselves to never eat Steers again.<br> <br> Please find below the details of our slip:<br> <br> 105 Qondiswa<br> Chk 1616 26 Jul'15 10:16 Gst 0<br> <br> Take Away<br> 4 Get Real Brg R43.60<br> Cash R50.00<br> <br> Subtotal R43.60<br> Payment R43.60<br> Change Due R6.40<br> <br> 5.35 Vat Total R43.60<br> Net TTL R38.25<br> <br> Thank You Please Call Again<br> <br> ORDER Numer: 16<br>
Thank you very much for taking the time to report your experience with our Macassar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Macassar branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care