eS
elize S

1 reviews | Active since May 2016

21 May 2016, 20:24

No Hamburgers

<p>We went to Philip nel Park steers to get a " Get real burgers with cheese " . They said they did not have any . There is no client services . They have orginal burgers ......... </p> <p>We asked at fish away for a "just hooked burgers" on special and they also said they don't have any . We order a pizza .</p> <p>My boyfriend speak to the manager and she went too see what is going on. The personal hidden it under counter . After the manager asked they suddenly found the buns . Why do they put goods on special if they don't have it or why do they hide the stuff if they don't want to sell it to the public . </p> <p> </p>

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Replies (1)
Steers
Steers's reply26 May 2016, 11:06
Official

Thank you very much for taking the time to report your experience with our Philip nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care