DP
Dines P
1 reviews | Active since Mar 2009
04 Apr 2016, 11:19
NO FRIES WITH MEAL
I visited Steers at Cresta on the 01st April and I ordered 3 meals to eat there. The one meal had literally 5 chips with the meal. When the lady brought the meal to the table I asked her why does the one meal not have a proper portion of chips. She said that is how it is served so I asked to speak to the manager. After finishing my meal and waiting 15 minutes for the manager, i asked the same lady where is the manager. She told me that she spoke to him and he is busy taking stock and cannot attend to my complaint at that time.
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Steers's replyOfficial
05 Apr 2016, 10:14Hello dpan,
Thank you very much for taking the time to report your experience with our Cresta branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cresta branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply05 Apr 2016, 10:14
Official
Hello dpan,
Thank you very much for taking the time to report your experience with our Cresta branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cresta branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care