no delivery and rude
<p>I ordered online from steers Edwin swlales for delivery for the first time. Worst experience after an hour no delivery and no phone call from the store to find out what is going on. I phone them an hour and 10minutes later to find out what's going on phumla the cashier answers and tells me the driver came back to the store because he doesn't know the directions. He leaves my food back in the store then leaves my order also consisted of a kids meal so my daughter and I are left with no supper. I got no apology and the staff are rude as a food blogger I'd rate 0 </p>
Thank you very much for taking the time to report your experience with our Edwin Swales branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Edwin Swales branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you Tanya for changing my mind about the store and delivering excellent customer service
Thank you Tanya for changing my mind about the store and delivering excellent customer service