KM
Katlego M
1 reviews | Active since Sept 2015
15 Apr 2016, 21:28
No Delivery After Paying Online
I have never had a bad service like this one. I ordered food at Steers through the Yumbi site. I paid online and got the confirmation that the order is being prepared at 17:49pm, now it's 21:24pm and still haven't received the order. I called the resturant 3 times but they are not solving anything. I am still waiting... Actually, I want a refund .
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Steers's replyOfficial
18 Apr 2016, 10:24Hello Keithsarah,
Thank you very much for taking the time to report your experience with our Blue Hills Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Blue Hills Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply18 Apr 2016, 10:24
Official
Hello Keithsarah,
Thank you very much for taking the time to report your experience with our Blue Hills Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Blue Hills Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care