BB
Barbara B
1 reviews | Active since Jul 2011
17 Feb 2016, 17:25
No Delivery
I am so deeply disappointed in Steers. <br> On Saturday night we phoned to order for delivery at 7:30. <br> We were then told the driver has already knocked off. <br> So we ordered and and went to the store to collect. <br> Guess what we find there? The driver leaving with a delivery and the other one waiting for the meals to deliver. <br> How nice. <br> Then we get home to eat our food and our food looks like its been to a war. Seriously?I had more musterd in the box than on my burger. <br> Deeply disappointed.
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Steers's replyOfficial
18 Feb 2016, 11:32Hello Consumer1st,
Thank you very much for taking the time to report your experience with our Fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply18 Feb 2016, 11:32
Official
Hello Consumer1st,
Thank you very much for taking the time to report your experience with our Fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Fontainebleau branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care