No compensation promised by Steers

<p>In November 21, 2016 I laid a complaint about the food I ordered at steers. I ordered their beef roll and small ribs. I then found that the roll's avocado sauce was rotten but the problem was that I was already on my way since that steers is in a garage "Ultra City" in the North Coast....I was very apauled I then complained on HelloPeter and the manager responded on the following day...it was a lady...she sounded white...she then apologized and told me that she'll give me all my money back in cash or in the meals I bought when I visit their steers the next time...now the problem is I live in Durban and I didn't get time pass there for a while....today I was able to come and I went there and spoke to the manager she then called the area manager or something but her name was Rochelle if I'm not mistaken...and she told me she doesn't know about it....she didn't even contact the head office or the customer care line to find out she just said she doesn't know about it....yet again I'm apauled at Steers treatment...</p>