rM
ries M

1 reviews | Active since Dec 2014

14 Mar 2015, 18:12

no coffee at durban airport

i had my uncle leaving for aus and with my 2 nieces we went to get king steer burgers and coffee <br> we where told no coffee machine broken you must go somewhere else <br> <br> really not the way to do national franchise business <br> <br> this was tuesday 10 march at about 3h30 pm

0
Replies (1)
Steers
Steers's reply16 Mar 2015, 12:30
Official
Hello andriesmoulton,

Thank you very much for taking the time to report your experience with our Durban Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care