AN
Andrea N
1 reviews | Active since Oct 2015
29 Oct 2015, 19:04
No burgers at steers
I just went to Steers in highveldmall Witbank. AFTER I gave the cashier my full order she tells me I can't order burgers, they did not get stock. SERIOUSLY? Is flame grilled beef burgers not what you specialise in???? No apology, no sign to notify customers upfront...nothing. I suggest you close your doors. That is pathetic. STEERS will never see me again!!!!
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Steers's replyOfficial
30 Oct 2015, 10:41Hello An3a@Naude,
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply30 Oct 2015, 10:41
Official
Hello An3a@Naude,
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Highveld Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care