1 reviews | Active since May 2016
No answer for a delivery
<p>I wanted to call steers lenasia south for a delivery on the 5th of October 2016 2:07pm,they have not answered my call, I had to drive out to them to order my food.This has been happening numerous of times.steers please train your staff on answering call orders.</p>
Thank you very much for taking the time to report your experience with our Lenasia South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,
Thank you very much for taking the time to report your experience with our Lenasia South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: 0860 Steers (225587)
Best regards,
Thanks steers manager for calling me back and apologizing,I just hope in future it does not happen again for call orders as you stated theres one line for fishaways and steers and that sometimes your staff does not attend to it or cannot hear it,I would suggest a direct line at your order counter for call orders
Thanks steers manager for calling me back and apologizing,I just hope in future it does not happen again for call orders as you stated theres one line for fishaways and steers and that sometimes your staff does not attend to it or cannot hear it,I would suggest a direct line at your order counter for call orders