NEWTOWN JUNCTION STEERS????

Just spent R561.60 at Steers Newtown Junction , order #70. The double rack I was served was disturbing and disgusting. The sauce was nonexistent, the ribs where full of fat and was not sure whether I was pork or beef ribs. My family and I buy ribs each month from steers...whether it be in Southgate Mall, Vicking or any Steers we were happy customers. I am not even gonna start with the burgers????? especially the Mjojo burgers. Please find people who will appreciate and cook the food available, nobody is forcing them to cook or prepare food for us.