1 reviews | Active since Dec 2009

29 Sept 2016, 12:55

New store but Terrible portion size

<p>I usually buy at the Durban Rd Steers at the Engine garage. They have been upgraded . however I ordered the medium Jalapeno chips. It came in the packet that the regular small chips comes in. There was hardly any chips in and the Jalepeno sauce was none exsistent. What is the purpose of upgrading the store if the portion size gets ridiculously smaller.</p> <p>I have never been so disappointed in a portion. Especially if it is something you always order and you expect this great meal from a well know place like Steers. And the prices are not cheap either.</p> <p> </p>

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Replies (1)
Steers
Steers's reply01 Oct 2016, 09:44
Official

Thank you very much for taking the time to report your experience with our Durban Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: 0860 Steers (225587)