AK
Aqueelah K

1 reviews | Active since Nov 2014

10 Nov 2015, 11:03

NEW Chilli Cheese chips from Steers

Yesterday 09/11/2015 I decided to go to Steers Plumstead and try the chilli cheese chips as I was told its is simply amazing. Steers has always been my favourite with their hot chips so I though adding the warm cheese sauce and chillies will be even more tasty. I placed my order and ask the lady front to make sure if they can put enough cheese sauce on and she says to me they know what they are doing to I trusted her. All excited when I got home and opened my box of chips how unappetizing the chips looked. The excited was gone and i was disappointed, the way I ranted and raved at home my family thought this was gonna be delicious, they was hardly any cheese sauce and it looked unrepresentable..... NEVER again will i attempt the chilli cheese chips.

0
Replies (1)
Steers
Steers's reply11 Nov 2015, 09:41
Official
Hello Akamish01,

Thank you very much for taking the time to report your experience with our Plumstead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care