1 reviews | Active since May 2017

25 May 2017, 14:25

Never order online!!! Waited for 2 hours.

<p>I ordered with Steers online from the Centurion Highveld store. I ordered at 12:30pm. I was constantly calling to find out about my order. I eventually called again at 2:30pm and told them to cancel the order. Poor service and ridiculous times span. Don't order a service you clearly cannnot control. I ordered McDonalds at 2:30pm and they were here at 3:05pm. Pathetic</p>

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Replies (1)
Steers
Steers's reply26 May 2017, 12:39
Official

Thank you very much for taking the time to report your experience with our Highveld branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.