JF
Johan F
1 reviews | Active since Sept 2012
18 Mar 2015, 08:39
NEVER EVER AGAIN
On Monday night my wife and I went to our local Steers <br> <br> - NEVER EVER AGAIN WILL ANY STEERS SEE MY FACE<br> <br> The service was terrible as the cashier didn't actually about talked to us, she kept talking to the person person in the kitchen. She was unfriendly as could be and gestured everything in a rude manner.<br> <br> This I can still understand to some degree - Maybe she had a bad day, maybe she had family issues so I can live with bad service every now and again, but I lost it when I got home with my food<br> <br> It was a normal cheese burger or so they said It was a joke. It looks like something you find in a kiddies meal. The \100% beef patty"was so small it looked like a piece of salami and this was not the first time. <br> <br> I AM DONE WITH PAYING GOOD MONEY FOR A RIPP OFF.<br> <br> Steers are only running on their old image - The quality is a disgrace and I will make sure I don't support them again and trust me I will be spreading the word"""
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Steers's replyOfficial
18 Mar 2015, 10:13Hello johanrf,
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,
Steers's reply18 Mar 2015, 10:13
Official
Hello johanrf,
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our The Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,