TB
Tiaan B
1 reviews | Active since Mar 2015
04 Mar 2015, 20:14
NEVER AGEN
Me and my dad was at steers at florida junction and we where standing in the row to be helped the person behind me stepped to the person infront of us and stood next to her as she was done she stepped to the side and as we stepped forward to order seeing as we where next in line she started helping him. My dad plased the order and wanted 2 ice creams as well they told us the could not make ice creams. Well me and my dad where waiting for our order 3 other costumers came out with ice creams that was behind us. So this is telling me that they dont care about there costumers and why did the other people that was helped after us get ice creams but we did not if nobody comes into contract with me or sorts out this problem the media and head office will be hearing from me<br>
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Steers's replyOfficial
09 Mar 2015, 12:09Hello Mugelbub21,
Thank you very much for taking the time to report your experience with our Florida Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Florida Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply09 Mar 2015, 12:09
Official
Hello Mugelbub21,
Thank you very much for taking the time to report your experience with our Florida Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Florida Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,