1 reviews | Active since Mar 2019
Never again will I place a delivery from steers.
This is truly the worse service I've ever experienced regarding food delivery.
Firstly, I had to purchase air time twice as the phone kept ringing. Eventually when someone answered and I tried to find out when my order will be arriving, the individual could not assist me accordingly. I then phoned back and was informed my meal is on its way. When the delivery guy arrived, the machine would not work. I then had to drive to the nearest atm to pay for my order (I do not blame the driver for this as he too was at an inconvenience)
SECONDLY, my meal was pathetic. I ordered a beef pita with jalepeno toppings.. only to find out my toppings were thrown in a separate box all over my chips. Why on earth would I request toppings on my chips?
And lastly... regardless of the bad experience I expected the meal to taste the way a regular steers meal would taste... instead, I had to chew for what felt like hours and eventually just stopped eating. Worst R174.60 I have ever spent in my life. The only thing I didn't mind giving was the damn tip.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
