1 reviews | Active since Aug 2016
My health placed at risk! Shame on whoever prepared my meal
I have been sick the whole weekend after ordering food from Steers and having it delivered so raw! The patties looked like they weren't even cooked or flame grilled at all! Only tow bites was enough to give me diarrhea for two days full! I'm still hydrating myself even now! I'm very disappointed especially after spending OVER R100 for the food and paying for delivery as well. The quality was very low! My health was also placed at risk! Lord know what would've happened had I shared the meal with my baby, if I was so sick for an entire weekend just from having two bites of your very raw King Steer burger. This isn't on! The food was ordered at Steers Braamfontein
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***